Repair franchise POS software for every location.

What repair franchise POS software has to handle

One shop can run on habits. Four shops cannot. Once you pass three or four locations, the questions change: which store had the best week, where the stock you need today is sitting, and how fast can a new location open with the same setup as the rest. Good repair franchise POS software answers those questions from one screen, while each location still runs its own counter, its own bench and its own cash drawer.

SpotsPOS Repair was built shop first, on iPhone and iPad, with a Web Portal for the back office. For chains and franchises, every location lives in one account, and you move between them in a tap. Read how this works day to day on the multi-store page.

One login, every shop

Shop Management lists every location on your account, shows each one as active or inactive, and puts the best selling shop at the top. Search the list by name when it grows. Tap a shop to open its overview: the employees who work there, new customers this month, and that shop's full set of reports.

Your team works the same way. Each employee has a primary shop. Store managers can be given administrative rights to more than one shop, so they switch shops without a second login. The Employee Manager screens (timesheets, schedules and meetings) also let you switch store, so you review one location's hours at a time.

Moving repairs and stock between locations

A customer drops a phone at the mall store, but the board repair happens at the downtown shop. With Transfer Repair, you pick the shop and the ticket moves there.

Parts work the same way. From Inventory, open Other Shop Inventory, choose a store and tap the items to transfer into yours. The sending shop sees a transfer request with its overview and approves or rejects it. When it is approved, each item's status log shows "Transferred out" on one side and "Received via transfer" on the other, and the History tab keeps every past transfer.

For locations that buy from each other, Share Inventory opens your stock to another store by its store ID. They order from you on a purchase order, and you approve the quantity you can fill. You can revoke access at any time. More on counts, low stock and labels in inventory management.

Comparing shops with reports by location

Every shop has the same report set, so comparing them is fair: Sales Overview, Daily and Monthly Sales, Sales Tax, Store Repairs, Monthly Repair, Items, Low Stock Items, Total Inventory Cost, Employee Sales, Employee Repairs and End of Day. Business Health shows each shop's revenue, goals and trends by day, week or month. You can also export customers, inventory, devices and sales. See reports for what each one shows.

Control at every counter

Franchise owners need the same rules in every store. With Employee Limitations you can hide repairs, appointments, inventory, orders or sales from a person, turn on blind inventory counts, or stop someone from signing in. Store Mode hides administrative features at the counter and asks for an employee code on sales, repairs and inventory counts. You set a default PIN timeout for everyone, or a different one per employee, and you can get an email after each employee login. Employee permissions covers every setting.

Spanish for Latin American franchises

The whole app works in English and Spanish, receipts and reports can print in either language, and you choose the currency you sell in. A franchise with stores in Puerto Rico, the US mainland and Latin America can run all of them on the same system, and each team works in the language it speaks.