SpotsPOS Repair
Wiltech runs every one of its 25+ locations on SpotsPOS.
Wiltech is a network of Apple repair specialists founded by Wilmer Becerra in Colombia. For six years, every Wiltech counter has checked in devices, quoted repairs and closed sales on SpotsPOS, and the two teams have built the product together.
Free for 14 days. No credit card needed.
25+
Wiltech locations on SpotsPOS
9
countries
6
years of partnership
Colombia, Mexico, Ecuador, Peru, Bolivia, Chile, Argentina, Guatemala and the Dominican Republic.
Six years of trust, one location at a time
Wiltech started with SpotsPOS in a single shop and grew to more than 25 locations without changing systems. Every new location opens on the same app, in the same account, so a technician who moves between shops already knows the counter, and the head office sees every shop's repairs, inventory and numbers in one place.
The partnership runs both ways. Wiltech's technicians use SpotsPOS all day, every day, and tell us what their counters need. We build it, and every shop in the network gets it in the next update. Much of what SpotsPOS Repair does today was shaped by repair shops like Wiltech's.
How Wiltech uses SpotsPOS
- At the counter: devices are checked in with photos, the customer's signature and a ticket that follows the repair to pickup.
- On the bench: technicians see exactly what is on their table and log the work on the ticket.
- In the stockroom: parts leave inventory with each repair, so the counts match what is on the shelf.
- At the head office: every location in one account, with reports for each shop. See how this works for franchises and chains.
In Wilmer's words
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What I like the most is that this software can take a repair from 0 to 100 completely, with perfect follow up, financial control, and customer management. Also with the monthly reports of how many parts I spend, how many repairs I make, and how the inventory moves. I recommend it. I have not found another application or other software that can adapt to my needs and the best of all is that the developer of this software meets all our needs and updates it every time we have a requirement.
Run your shops the way Wiltech does.
Start a 14 day free trial, or book a demo to set up more than one location.
Free for 14 days. No credit card needed.