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SpotsPOS Repair

Repair Shop Software for Latin America, Fully in Spanish

SpotsPOS is repair shop software and POS that works fully in Spanish for shops in Latin America. Wiltech runs it in 25+ locations in 9 countries.

SpotsPOS is repair shop software and point of sale built to work in Spanish, not translated as an afterthought. Shops in Puerto Rico, the US and Latin America run on it, from Wiltech, with more than 25 locations in 9 countries, to Multiventas in Guayaquil, Ecuador, now on its second shop. This page covers why so many Latin American shops work with us and what the app does for the way they work.

Why real Spanish matters in a repair shop

At a repair counter, the person checking devices in, the technician and the cashier do not always speak the language the software was written in. When an app is half in English, someone ends up guessing what a button does.

  • The whole app in Spanish. Repair tickets, inventory, customers, sales and reports. Each person works in Spanish or English, whichever they prefer.
  • Receipts and reports in your language. They print in Spanish or English.
  • Describe the repair out loud. Say "cracked screen on an iPhone 14, the customer needs it Friday" and Spots Intelligence fills in the ticket, in Spanish or English, from the Essential plan. See Spots Intelligence.

A community of Latin American shops

Wiltech: 25+ locations in 9 countries

Wiltech is a network of Apple repair specialists founded by Wilmer Becerra in Colombia. It has locations in Colombia, Mexico, Ecuador, Peru, Bolivia, Chile, Argentina, Guatemala and the Dominican Republic, and every one opens on the same app in the same account. A technician who moves between locations already knows the counter, and the head office sees every shop's repairs, inventory and numbers in one place.

In Wilmer's words: "What I like the most is that this software can take a repair from 0 to 100 completely, with perfect follow up, financial control, and customer management." Read the Wiltech story.

Multiventas: from Guayaquil to a second shop

Multiventas is a business in Guayaquil, Ecuador, that has run on SpotsPOS for at least five years. Less than a year ago it opened a second shop, and that one runs on SpotsPOS too. Growing did not mean changing systems: with multiple shops, each new location joins the same account.

And shops like yours

Wiltech and Multiventas are not the only ones. Shops across Latin America, Puerto Rico and the US check devices in, quote repairs and close sales on SpotsPOS every day, each in its own language and currency.

Popular Times card in SpotsPOS, Spanish version: bars for each hour of Friday, the current hour highlighted, a dashed line for the average hour and the live projection.
Popular times in SpotsPOS, in Spanish: see when your shop fills up so the schedule matches the rush.

Built for the way shops work here

  • Your currency. You choose the currency you sell in.
  • Your country's tax. Each item carries its tax group, so the total at the counter is right without anyone doing math.
  • When the internet drops. Your saved repairs, customers, sales and inventory stay on screen on the iPhone or iPad, so you can still answer the customer. Taking payment and closing the register need a connection. See offline mode.
  • The hardware you already have. iPhone and iPad, with common receipt printers, barcode scanners and cash drawers, plus the Web Portal on any computer.
  • More than one shop. Every location in one account, with inventory and repair transfers between them. See multiple shops and franchises.
  • A PIN for every employee. Choose what each person sees, from the register only to the full reports. See employee permissions.
The Repairs screen on iPad while offline, showing saved repairs and the status breakdown.
Offline in SpotsPOS: the app says you are offline and keeps showing your saved repairs.

Built with the shops that use it

Much of what SpotsPOS Repair does today came from what shops asked for while using it every day. Wiltech's technicians tell us what their counters need, we build it, and every shop gets it in the next update. If your shop works differently, tell us how.

Opening a shop in Puerto Rico? Start with how to open a phone repair shop in Puerto Rico.

Frequently asked questions

Does SpotsPOS work for repair shops in Latin America?

Yes. Wiltech runs it in nine countries in Latin America and the Caribbean, and shops in Puerto Rico and the US use the same app. It runs on iPhone, iPad and the Web Portal.

Is the whole app in Spanish?

Yes. The whole app works in Spanish and English, and receipts and reports print in either one.

Can I sell in my country's currency?

Yes. You choose the currency you sell in.

What happens if the internet goes down at the shop?

What is saved on the device stays on screen: repairs, customers, sales and inventory. Taking payment and closing the register need a connection.

How much does it cost?

See the plans on pricing. Every plan comes with a 14 day free trial, no credit card needed.

Try SpotsPOS Repair in your shop.

Try it in your own shop.

Every update is included in your plan the day it ships.

Free for 14 days. No credit card needed.